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Melaka Zoo Volunteer

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Kuala Lumpur, Malaysia
Meleka Zoo Volunteers
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Trip Code: MYSVMZ1
Duration: 2 Weeks - 4 Weeks
From £795 for 2 Weeks
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Orang-utan in Melaka ZooZoo Volunteers in MalaysiaSun Bear in Melaka Zoo

Take your passion for wildlife and animal welfare, and volunteer in Melaka Zoo, Malaysia’s second largest zoo. Help with the zookeepers’ daily activities and help to develop enrichment activities to aid the development of a range of species throughout the zoo, including orang-utans and other primates, a wide range of mammals, birds, reptiles and amphibian species.

Your Zoo Placement
Throughout your zoo volunteer programme you will work towards the aims of Melaka zoo’s on-going activities, aiming to aid the development of the enrichment programme, focussing on the up-scaling of animal welfare and the improvement of the living conditions of the captive animals at the zoo. 

Your programme will start in Kuala Lumpur, where you will have your first day free to explore the city, and receive a welcome dinner and briefing before your transfer out to your placement location at Melaka Zoo and night safari the next morning.. Melaka zoo is located approx. 130km from Kuala Lumpur city centre in a town called Ayer Keroh, Melaka and is Malaysia’s second largest zoo, spread across a 54 acre site containing over 1000 individual animals with more than 100 different species of mammals, birds, reptiles and amphibians. 

Melaka Zoo has been in operation since 1963. Over the past few years our volunteers have been assisting the local staff to develop the zoo into an open concept zoo, this is still in the early stages of development, with a focus on improving the enclosures and living conditions of the animals at the zoo, for example building platforms and swings for the orang-utans, climbing structures for the sun bears, and structures to provide shade for the mandrills.

You will work for 5 days per week at the zoo with 2 days free per week to explore Melaka, Kuala Lumpur, further afield in Malaysia, or even Singapore which is only 2 hours from Melaka by bus.

Your Zoo Volunteer Role
As a volunteer working in Melaka Zoo you will undertake a wide range of activities with the aim of improving the general living conditions of the animals at the zoo, as well as developing and implementing enrichment activities, increasing awareness of animal rights and welfare within the zoo and other zoos throughout Malaysia.

By working closely with your programme coordinator and with the local zookeepers you will gain an insight into life behind the scenes at Malaysia’s second largest zoo, and gain an understanding of the conditions that the local zookeepers work under. Your role will see you assisting the local zookeepers with their daily jobs, including the cleaning and maintenance of enclosures and the zoo compounds, daily feeding activities throughout the zoo, as well as the preparation and management of enrichment activities for a range of primates and other animals at the zoo.

Through on-going enrichment activities and interaction with the animals under the guidance of the programme coordinators and zookeepers, you will have the opportunity to get to know the individual personalities of a range of animals including orang-utans, several species of monkeys, sun bears, and much more. Please be aware that direct contact with any animals at the zoo is prohibited, as these are wild animals and can be unpredictable.

The specific activities will be split into 4 key areas: (See Extra Info Tab for further details)
• Husbandry
• Enrichment
• Construction
• Education

Before You Arrive
To make sure you are up-to-speed before your placement there is a range of things that you can do to ensure you have the best experience possible in Melaka Zoo. As a way to gain a better understanding of the Malaysian wildlife, we recommend doing some research into Malaysia’s animals and their behaviour in the wild. You may wish to visit a zoo before you travel to study the activities undertaken by the staff, and the behaviour of the various animal species.

You may also be interested in introducing new enrichment activities for the animals in Melaka Zoo, therefore we advise looking into possible enrichment programmes, as any ideas you may have during your placement will be gratefully received!

• Assist local zookeepers in their daily jobs: cleaning cages and zoo compounds, feeding the animals and preparing enrichment activities for the animals at the zoo.
• Learn about orang-utans in the stage of rehabilitation and process of releasing them back to the wild.
• Learn about the personalities of various animals and their role in the web of life.
• Understand the conditions the local Malay zookeepers work in.
• Gain an insight into life behind the scenes at Melaka zoo.
• Help to improve living conditions of captive animals at the zoo.
• Assist with up-scaling animal welfare, an area not yet at international standard in Malaysia.
• Develop education programmes for school groups, and build education displays for visitors.
• Learn some Malay from the zoo keepers and help to teach some English.

Download the Malaysia Country Info Brochure - Click Here!

Quick Facts

Trip Name
Melaka Zoo Volunteer
Trip Code
Kuala Lumpur International Airport (Airport code: KUL)
Minimum Duration
2 Weeks
Maximum Duration
4 Weeks
Minimum Age
Trip Type
Wildlife & Conservation
From £795 for 2 Weeks
£ 195.00
Preferred Duration
The volunteer placement in Melaka zoo is available for a 2 week or 4 week duration. We prefer volunteers to take part for the full 4 weeks to make the most of the activities and opportunities available on the placement.
You do not need any specific experience to take part in this programme, however a passion and interest in wildlife and animal welfare is required, and any prior experience of working in a zoo would be hugely beneficial.
Ideal for
Gap Year and Career Break Volunteering in Malaysia; Wildlife Conservation in Malaysia; Zoo Work Abroad; Conservation Volunteering with Orang-utans; Wildlife Volunteering Overseas.
• • •

Arrival Dates

Arrival / Start dates are on the 5th of every month. Please contact our Travel Team to check availability.

Note: Arrivals should be on the 5th, please aim to arrive early in the day as you will receive a welcome dinner and project briefing on the evening of the 5th. You programme will end after exactly 13 or 27 nights. 

12 days - £795
28 days - £1195

British nationals visiting Malaysia do not need a visa for stays up to 90 days. To read more about your visa requirements you can click here. 

• • •


Project Activities
All conservation activities and equipment will be provided, so that you can make a direct contribution to the volunteer projects.
Accommodation is provided for the duration of your programme, with guesthouse accommodation in Kuala Lumpur, and in a shared volunteer house on the project site at Melaka Zoo. All accommodation will have communal areas, kitchen and bathroom facilities.
Airport Transfers
An arrival transfer from Kuala Lumpur Airport to your city centre accommodation is provided, as well as a return transfer back to Kuala Lumpur Airport at the end of your programme.
Welcome Dinner
Welcome dinner will be provided on your arrival day in Kuala Lumpur.
A comprehensive induction and orientation will be provided by our team at the start of your trip, including safety, zoo orientation, and project briefing.
Bilingual Coordinator
An English speaking programme coordinator will be on hand to support you throughout your placement.
Meal Allowance
A meal allowance will be provided for all project activity days during your programme.
Project related transport is provided, including a transfer from your city centre accommodation to project site at Melaka Zoo.
All pre-departure advice and support will be provided, as well as 24 hour support from our dedicated teams in Malaysia and the UK.
Equipment & Medical Discounts
Changing Worlds customers will receive 10% off Travel Equipment, Medical Supplies and Vaccinations from Nomad Travel Store.
• • •

Not Included

Flights; Travel Insurance; Visas; Vaccinations; Camera Fees; Spending money; In country travel; Return transfer to Quito; Laundry service; Soft drinks, alcohol and snacks; Extra activities not on itinerary.
• • •

Enrichment Programmes / Education Trips
As part of the overall conservation efforts throughout Malaysia, our in-country teams have been developing enrichment programmes in a range of other zoos and wildlife centres throughout the country. Volunteers may therefore be asked to travel to different zoos as part of the enrichment programmes that are being implemented around Malaysia. Enrichment based trips to other zoos may occur during your programme, acting as training and education opportunities over a 1 – 4 day period. Our volunteers may be invited to attend these trips (depending on the local needs and time of year).

Enrichment programmes and educational trips will give our volunteers the opportunity to actively contribute towards enriching the lives and improving animal welfare of the captive animals in zoos throughout Malaysia. The overall aim of these programmes is to build dedicated enrichment centres at zoos across the country and to aid the development of the on-going enrichment programmes for the animals at the zoos.

Please be aware that costs for travel, meals and accommodation for these additional education trips will need to be shared by our in-country team and the volunteers.

Programme Activities
Husbandry – This activity involves the feeding of animals and the cleaning of cages. You will rotate between working in different areas of the zoo depending on the needs of the zoo, the zookeepers and the animals, with work required in the ape and primate sections as well as in other areas of the zoo. Cleaning is vital for the control of hygiene and the prevention of disease in the zoo. (Please be aware this can be a smelly job and you must be willing to clean up animal faeces!)

Enrichment – The main idea behind the enrichment activities in the zoo is to provide stimulation to the animals, by mimicking their natural environment and improving their living conditions and welfare. Activities may include:
• Encourage foraging by hiding food around the animal cages.
• Provide the animal with special fruit and foodstuff to give a more varied diet.
• Provide the animal with leaves to encourage bedding and nesting.
• Observe behaviour of animals after introducing different new food and branches.

Construction – As a volunteer in Melaka zoo you may be asked to design and work on construction based projects to help improve the various enclosures around the zoo. Construction projects can include building new exhibits to improve the zoo’s facilities, and extensions to current enclosures to help improve the living conditions and welfare of the animals.

Education – As a volunteer working in the zoo, you will have the opportunity to learn as much as possible about each of the animals you work with during your placement. As part of your programme you may be tasked with preparing displays and information about the animals, as well as guiding and running talks for school groups visiting the zoo.

Kuala Lumpur – On your first night on the programme you will be accommodated in a city guesthouse in the heart of Kuala Lumpur’s Golden Triangle, sharing a twin/ triple room with other volunteers. The accommodation is located close to a range of gigantic malls as well as traditional shops and provided you arrive early on your arrival day, you will have the opportunity to explore the local area. Welcome dinner will usually be at 18:00 on your first day. Please check with reception for the latest time.

Melaka Zoo – For the remaining duration of your stay on the programme you will be staying in a basic but comfortable volunteer house located in the grounds of the zoo. The volunteer house has 2 bedrooms shared between 7 volunteers at any one time. Facilities include 2 shared bathrooms, cold water showers, a kitchen for volunteers use and shared communal areas. There are a range of shops, restaurants and food stalls within walking distance of the volunteer house.

Day 1: Arrival and Welcome
You will be met at Kuala Lumpur airport by our friendly driver who will take you back to your accommodation in Kuala Lumpur city centre. You will have the day free to explore the hustle and bustle of Kuala Lumpur before your welcome dinner and programme briefing in the early evening, where you will learn more about the zoo and your role as a volunteer.

Arrive earlier in the day to ensure you have the time to explore Kuala Lumpur.

Day 2: Orientation
After breakfast you will depart your accommodation in Kuala Lumpur and travel 130km (approx. 1hr 30mins) out to Melaka Zoo. 

When you arrive at the zoo you will be met by your dedicated programme coordinator, who will show you your on-site accommodation at the zoo and take you on a short orientation. Your orientation will consist of a thorough health and safety talk, a tour of the zoo area, followed by a trip to purchase food, additional equipment, etc.

Day 3 - 13 / Day 3 - 27: Project Days 
During your project work days you will assist with the general running of the zoo, working closely with the dedicated zookeepers. Working hours are from 08:30 – 18:00. The specific activities will be split into 4 key areas:
• Husbandry
• Enrichment
• Construction
• Education

You will receive 2 days off per week, which can be used to explore the historical area of Melaka, take a trip back to Kuala Lumpur to do some sight-seeing, or explore other areas of Malaysia at your own expense. 

Day 14 / Day 28: Departure day 
Check out of your volunteer accommodation, say your goodbyes, and receive a transfer back to the airport for your onward travel.

Note: Please note this is an example itinerary and all activities are subject to weather conditions, public holidays and project requirements.

Malaysia Map

Like two countries rolled into one, Malaysia is divided into two stunning areas, the western peninsular and Borneo in the east! The peninsular, flaunting a concoction of Malay, Indian and Chinese cultural influences, and the third largest island in the world Borneo, home to seemingly never ending jungles that are teeming with life, remote tribal groups and some of the most unique landscapes in the world!

From the dazzling highrise buildings of the capital Kuala Lumpur, to the beautiful rural villages made up of traditional longhouses across Borneo's magical regions. Malaysia is world renowned for the vast array of wildlife that has blessed this diverse nation, with the great Orang-utans commanding the treetops of Sarawak, to some of the worlds best diving spots off the East coast of Sabah, be prepared for a truly unique and captivating Malaysian experience!

Quick Facts
South East Asia
Bordering Countries
Brunei, Indonesia, Thailand
Capital City
Kuala Lumpur
Federal constitutional monarchy
approx. 30 million
Bahasa Malaysia (Malay), English
Malaysian Ringgit (RM) (MYR)
Main Exports
Refined Petroleum, Petroleum Gas, Palm Oil, Integrated Circuits, and Computers.
The climate of Malaysia is driven by its equatorial position, extensive coastlines on tropical seas and monsoonal winds. Malaysia has uniformly high temperatures throughout the year, alomng with high himudity and high ranifall.
Time Zone
UTC +8
Malaysia Flag

Fun Facts
• Malaysia has it's own Loch Ness Monster. The Jakun Orang Asli people believe their is a dragon that inhabits Tasik Chini lake called the Naga Seri Gumum.
• Malaysia has 9 different royal families, all reigning at one time, the highest number in the world.
• Malaysia is home ot he largest citrus friut in the world, the Pomelo. It can reach the size of a football and can weigh between 1-3 kg.

Travel Highlights
• Visit the stunning Perhertian Islands of the coast of peninsular Malaysia; voted some of the most beautiful islands in the world!
• Lose yourself (not literally) in the epic rainforests of Borneo, and discover amazing wildlife along the way, such as the majestic Orang-utan.
• Scale all 4000m+ of the Malaysia's highest mountain, Mount Kinabalu, located in the stunning Sabah region of Borneo.
• Take a river cruise through the Kinabatangan Rainforest and try to spot the mysterious Pygmy Elephant.
• Shop till you drop in the lively metropolis of Malaysia's capital city, Kuala Lumpur. 

Orang-utan Kinatabangan Rainforest Volunteer in Maslaysia

Where is Malaysia?
Malaysia is a stunning nation located in the travel hot-spot of South East Asia. To the north of Malaysia you will find Thailand, to the south you will find Singapore and Indonesia, and to the east is the Phillipines. The Malaysian nation consists of some 13 states, 11 of which can be found on the main Malay Peninsular (known widely as West Malaysia), and the other 2 will be found dividing East Malaysia on the magical island of Borneo.

This enchanting nation is split in two by the South China Sea, stretching for over 400 miles (640 km) between East and West Malaysia. Malaysia's capital, Kuala Lumpur, is found in the heart of the West Malay peninsular. 

What is the climate like in Malaysia?
Malaysia is situated in the heart of the equatorial region, and therefore is blessed with a tropical climate, combining high temperatures, high humidity and high rainfall throughout the year. There is a reason why Malaysia has some of the highest density of rainforest in the world, and quite simply it is the rain!

Being hot and humid throughout the year means that there is not really a best time to visit, it is just best to avoid the Monsoon which affects the Eastern regions in Borneo. Between October and March the eastern climate is cast into heavy rainy periods, and due to the rough weather during these months it is advised to avoid travel to Borneo during this period.

The average temperature in Malaysia throughout the year is 35 °C (95 °F), and the average rainfall throughout the year is high at 250 cm (98in) per year.

What languages are spoken in Malaysia?
The main language spoken throughout Malaysia is Malay (Bahasa Malaysia), however English is also widely spoken in most developed areas, and where English is not spoken our team will provide you with a bilingual guide (so don't worry!). Some of the other languages spoken throughout Malaysia are Mandarin, Cantonese, Tamil, Hindi, and wide range of local tribal dialects.

Who are the People of Malaysia?
The largest ethnic group in Malaysia are the domestic group of people known as the Malay. The Malay account for more than half of Malaysia's total population, and are a mainly Muslin, meaning that all people visiting Malaysia are expected to abide by Muslim law and be respectful of the local customs. The other key ethnic groups in Malaysia consist of the Chinese and Indians, who have been emigrating to Malaysia since the 15th century, and who's religious beliefs tend to be Christian, Buddhist (Chinese) and Hindu (Indian).

Malaysia also have a wide range of tribal groups within the country, including some of the world's most notorious groups including The Iban, who became known for practising head-hunting of other tribesmen in their native Sarawak river regions. They are generous and placid peoples, however are sticklers for etiquette, and abide by many rules that govern their communities. Tip: Never enter an Iban longhouse without being invited in! 

The Kadazun Dusun are the largest ethnic group found in the region of Sabah, Borneo. They are an ancient group of people who believe that everything has life, including rocks, trees and rivers, however in recent times some of this group have been converted to Christianity or Islam.

Finally, the Orang Sungai (meaning River People) are a group of indigenous people native to the rivers in Sabah, Borneo. They make their homes along the rives and benefit from the corridor of life that the rivers bring, making their livings from fishing and generally follow the Islam religion.

Wildlife in Malaysia
The wildlife in Malaysia are among some of the most diverse in the world. As Malaysia is a tropical nation, with the majority covered by dense rainforest, which plays host to an incredibly diverse array of flora and fauna. With over 210 recognised species of mammal, over 620 species of bird, upwards of 250 species of reptile and a staggering 150+ species of frog found in Malaysia, it is not shock that Malaysia attracts a huge range of wildlife enthusiasts and conservationists each year. 

Malaysia's Borneo regions are renowned for its array of rainforest wildlife, including the Orang-utans (meaning People of the Trees), Pygmy Elephants, the worlds smallest bear – the Sun Bear, and so much more! As well as the rainforest, Malaysia's marine life does not disappoint, with the country's coastal regions comprising an area that is known as the Coral Triangle, which is known widely for it's vast array of marine and coral species.

Gap Year and Career Break Travel in Malaysia
There is simply no better destination for those who are looking to get away from the beaten backpacker routes and explore a country that will take you back to the roots of travel. The relaxed and welcoming nature of Malaysia's people will make any gap year or career break visit to this spectacular country well worth the time. Experience the beauty of Malaysia's stunning islands, such as the Perhertian Islands and the Langkawi Islands off the coast of peninsular Malaysia, or delve deep into the exotic rainforests and discover am whole new world of incredible wild-life and indigenous people!

Some people find the concept of paying to volunteer a bit strange. The truth is you don’t actually pay for your volunteer placement. That part is free. Your money goes on all the other benefits around it.
Project Assessment
Before you see a placement on our website, a lot of background work has gone on. We have met with local organisations, vetted in-country staff, conducted rigorous safety assessments and thoroughly evaluated the benefits of the placement, both for you and the community. Only then do you get to see the placement on our website and book your place, safe in the knowledge that it is well-structured and beneficial to the local community.
Help Choosing Your Placement
If you are not sure which placement or country to choose, our hugely informative Travel Advisors are here to help. They are a friendly bunch, have all travelled extensively and can offer lots of advice on choosing the right placement for you. This makes the task of deciding to volunteer in a foreign country much less intimidating, and far more exciting.
Pre-departure Advice
Once you have booked your placement, you will be assigned a dedicated Travel Advisor to offer essential pre-departure advice on vaccinations, visas, kit lists and more. They will also be on call to answer those important last minute questions like “how many pairs of socks do I need?” and “can I take my mobile phone with me?”
Help with Flights and Insurance
We do not include flights and travel insurance in our placement fee. This avoids us having to pass on unnecessary admin charges to you. It also gives you flexibility to plan any further travel before or after your volunteer placement. We do, however, offer lots of help on this through our leading flights and insurance partners, providing you with an easy booking facility and the best prices around.
Airport Pick-Up
Landing in a foreign country for the first time can be daunting. This is why we ensure our in-country staff are there to meet you on arrival. There’s nothing like seeing a friendly face when you walk out of a new airport. And once we have given you a warm welcome, the in-country staff will take you back to your accommodation where you can meet the rest of the team and other volunteers.
Arrival Orientation
We will take you through a local orientation and placement induction on arrival. This will introduce you to any useful amenities and local customs, and it will also show you how to stay safe while volunteering abroad. Our team also have lots of handy travel tips and advice if you are thinking of exploring the country in your spare time.
Accommodation and Food
Accommodation is included in all of our placements. Our volunteer houses, family home-stays and shared residences are comfortable and very sociable places to live while overseas. In some destinations, you may be able to upgrade to alternative accommodation. Just contact us for details. We endeavour to supply food on all of our placements, however in some cases this is not always possible. In many cases you will receive at least 1 meal a day, please see the project summary for further details.  
In-Country Staff
Your safety and enjoyment is extremely important to us. That’s why we have dedicated in-country teams to look after you throughout your placement. Our staff live nearby, can be reached 24-hours a day and will check-in with you throughout your placement to ensure everything is running smoothly, and you are happy in your new environment.
24-Hour Emergency Support
In addition to our in-country staff, you will benefit from our international support network. You will be given emergency contact details before you leave which you can call in the event of a crisis. We are on call 24 hours a day, 7 days a week.
Ongoing Project Support
For every volunteer who travels with us, we make a donation to support the work you do in-country. This donation funds future initiatives in the countries and supports the local community, ensuring that those living in disadvantaged communities also have opportunities to develop.
Recruiting More Volunteers
In order to provide a reliable flow of volunteers to our placements overseas, we have to spend a chunk of money on recruiting people like you. Our projects simply wouldn’t survive if we didn’t. It costs to maintain a website, an office, phone lines and a team of dedicated Travel Advisors to answer all your questions!
Borneo Rainforest Flights Adventure Travel
There are quite a few things to consider and to organise before you travel to your chosen destination to take part in your trip or tour with us.

Flights and Insurance
Flights and insurance are not included on your placement which means you will have to arrange them before you leave. But don't panic, this is simpler than you may think! To make life much easier for you, we offer a free, personal booking service through our chosen flights and insurance partner – StudentUniverse, part of Flight Centre. They will guide you every step of the way.

Please only use this service here and do not go into one of their branches as this can complicate things for us.

Browse or book flights using our search engine. Click here to access it.

Alternatively you can call them on 03300 585032 and mention you are considering or are going away with Changing Worlds and let them do the hard work. They will also be able to provide you with adequate travel insurance.

Travelling after your trip with us? Need a round-the-world ticket? Not a problem... just discuss this with them too.

Why are flights not included?
By not including flights in our trips and tours, it avoids us having to pass on unnecessary admin charges to you. This keeps the cost of your trip lower and also means you have the freedom to search around for the lowest fares and most flexible tickets that fit your travel plans. It also means you can benefit from the expertise of our preferred partner.

What happens when flights and insurance are booked?
When you book any trip with us, you will gain access to our online Travel Centre, personalised for you. In here you will have all the information about your trip and how to plan for it, including the contact details for our in-country team and address you will be staying at.

There are also some forms we need you to complete before you depart, covering areas like your dietary requirements, next-of-kin, medical information, flight arrivals details and more.

Do I really need travel insurance?
We take the safety of our travellers very seriously. You must therefore book adequate travel insurance before you come away with us – you simply won’t be able to participate in your trip or tour if you don’t. Although policies vary, your insurance must include emergency medical expenses, personal accident cover, and repatriation. We also recommend that you book baggage, personal liability and cancellation cover.

Some of the countries where we work will require you to have a visa. We provide guidance for this against the Trip Summary tab so you can check whether your nationality requires it. If a visa is required we will provide a letter of invitation, if the embassy requests this, as well as all the relevant information you will need to complete the visa application process. This information is provided after you book with us. With all visa applications it is important that you have sufficient space available in your passport for the relevant visas required for your travels, and that your passport is valid for at least six months after your planned date of return.

Please note we have no control over the issuing of visas and this is at the embassies discretion. We will help wherever possible though.

At least 6 – 8 weeks before your chosen travel date you should visit your local GP or Nomad Travel Clinic to discuss your vaccination and medication requirements. Your medical professional will be able to advise you of any recommended and required vaccinations for your chosen destination(s).You should inform your doctor of all of your destination countries, and what activities you plan on doing, and in which regions you plan to stay while you are there, as different regions and activities have different health risks in some countries.

Some destination countries will require you to produce a certificate of vaccination in order to enter the country, so be sure that you understand any vaccination requirements for your chosen destination, so that you do not have any issues when passing through customs.

Above all you should make sure you are well prepared for your travels, so that you have the best experience possible whilst overseas!
Speak To Us
If you have any questions or would like some more information, simply contact one of our friendly Travel Advisors. You can give us a call, request a call back or drop us an email and they will be able to answer any questions you might have.

Book Your Place
Once you have decided to travel with us, you can secure your place by paying a small deposit. You will then be able to pay the rest of your placement fee in easy-to-manage instalments.

Welcome Pack
Once we have received your deposit, we will send you a welcome email confirming your booking. This will contain your personal login details for your Travel Centre – an online account full of useful information about your destination, you chosen project and all the things you need to do before you depart.

Personal Information
We will ask you to provide some key information to help us create the best overseas experience for you, such as medical and dietary requirements, any previous language lessons you have done, and what you’re hoping to get out of your time abroad. We may also ask you to complete a police background check.

Flights and Insurance
You will need to book your flights and travel insurance before you leave, and then provide us with these details. We do not include flights and insurance in the project fee (to avoid passing on extra admin costs to you) but our partners will help you find the best options around.

Next you will need to get your visa for your trip. British citizens do not require visas unless they are planning to work before or after the course, in which case a Working Holiday Visa will be required. We will also provide you with lots of information to make obtaining your visa very straightforward.
Final Payment
We will ask you for your final payment 90 days before your scheduled departure date. Once paid, you will be ready to pack your bags, grab your passport and get on the plane!
1) What is the minimum age restriction?
Minimum age for this project is 18 years old.

2) Are meals included in this trip? 
Your welcome dinner in Kuala Lumpur is included, when you arrive at your guesthouse in KL, please check with reception what time you are due to meet your programme coordinator for dinner. 

During your orientation at the zoo you will be provided with a meal allowance to cover your working days at the zoo. You will have the option to cook meals at your self-catered accommodation with the other volunteers, or purchasing meals at the local restaurants or food stalls. Full meals will costs 5RM - 12RM per meal.

You will need to bring money for drinks and additional snacks, such as fruit. Filtered water will be provided at the accommodation and throughout the zoo so you can fill up your batter bottle(s).

3) What accommodation is provided?
Kuala Lumpur – On your first night on the programme you will be accommodated in a city guesthouse in Kuala Lumpur, sharing a twin/ triple room with another volunteer. The accommodation is located close to a range of modern malls and traditional shops and provided you arrive early on your arrival day, you will have the opportunity to explore the local area. Welcome dinner will usually be at 18:00 on your first day. Please check with reception for the latest time. 

Melaka Zoo – For the remaining duration of your stay on the programme you will be staying in a basic but comfortable volunteer house located in the grounds of the zoo. The volunteer house has 2 bedrooms shared between 7 volunteers at any one time. Facilities include 2 shared bathrooms, cold water showers, a kitchen for volunteers use, shared communal areas. There are a range of shops, restaurants and food stalls within walking distance of the volunteer house.

Are there laundry facilities available at the accommodation?
You will have the option to wash your own clothes in the sinks at the accommodation, or pay for a laundry service in the local town. Make sure you agree a price for laundry before handing over your clothes.

Can I book a private room? 
Unfortunately due to the structure of the accommodation a private room will not be available and you will be staying in the dorm style rooms in the volunteer house at the zoo. A private room may be available in the guesthouse in Kuala Lumpur, however this is subject to additional fees and availability at the time of your trip.

4) How many hours a day will I be volunteering on the project?
Working hours at the zoo are from 08:00 - 18:00. You will work for 5 days per week, and our team will endeavour to provide 2 days free per week for additional travel or relaxing at the volunteer house. This may not always be on a 2 days per week basis, however depending on local needs, you may receive 1 day off in your first week, and 3 days off in your second week, for example.

5) What Activities take place throughout the day?
A typical day at the zoo will include a 8am start, with the focus of activities being assisting the zookeepers with their daily tasks. From assisting with the enrichment activities throughout the zoo, to cleaning cages and feeding the animals you will gain a new perspective on life in the zoo, with a behind the scenes view of daily activities.

Be prepared to use your own knowledge and understanding of animal behaviour to assist with developing enrichment programmes, producing information presentations and guiding visitors around the zoo.

6) Will I be given a responsible role or assist in the activities?
As a volunteer you will be continuously supported by the local staff to ensure that you are always safe during your daily activities at the zoo. You will have the opportunity to interact with the animals under the guidance of the zookeepers and your programme coordinator, however direct contact with the animals is prohibited due to the unpredictability of the wild animals at the zoo.

7) What experience do I need?
You do not need any specific experience to take part in this programme, however please be aware that as a guest and a volunteer at the zoo you need to be prepared to work hard and in some cases get a bit messy. A passion and interest in wildlife and animal welfare is required, and any prior experience of working in a zoo would be hugely beneficial although not a prerequisite.

Please be aware that the standards of animal welfare in Malaysia are not the same as you may expect at home. Understand that you are there so that a change can be made and certain ethics and behaviours would be expected of you to ensure this positive change can be made.

8) What support will I receive in country?
You will receive constant support from your on-site programme coordinator, along with on-going support from the local zookeepers at the zoo. As well as hands on support whilst on the project you will also benefit from a 24 hour support network in Malaysia and the UK in case of any emergencies whilst in-country.

9) What can I do in my free time? 
During your free time you are welcome to explore the historical town of Melaka located 30 mins from the zoo. Alternatively you could take a trip back to Kuala Lumpur and explore some of the stunning sights of Malaysia’s capital city, including the Petronas Towers, Kuala Lumpur Aquarium, and the Batu Caves. Singapore is only 2 hours away by bus, and in some cases your programme coordinator may be able to arrange combined off days, giving more time to explore, with past volunteers using the time to explore Malaysia's incredible islands.

10) When can I arrive? 
You should aim to arrive into Kuala Lumpur on the 5th of the month. All programmes start on the 5th of the month to assist with the effective management of the programme. The earlier in the day that you arrive the more time you will have to explore Kuala Lumpur before your welcome dinner and orientation. 

11) When should I book my Departure?
You should aim to book your departure or onward travel on the 14th or 28th day of the programme. You will receive a transfer back to the airport on this day. Please see the detailed itinerary on the Extra Info tab.

12) Is transport included?
All transport related to your programme is included. Any additional transport for individual travel in Malaysia will have to be budgeted for by the volunteer.

13) Will I need a Visa?
No visa is required for volunteers from the UK and most European and Western countries for a stay in Malaysia of up to 90 days. Please check with your local Malaysian embassy for your specific visa requirements for your country.

14)  Will I need vaccinations?
Please consult your local GP or Travel Nurse approx. 6 - 8 week prior to travel to check your vaccination history. Please be aware that a letter signed by your doctor will be required to confirm you are free of diseases such as Tuberculosis and Hepatitis. 

15) What is the climate like in Malaysia?
Malaysia is situated in the heart of the equatorial region, and therefore is blessed with a tropical climate, combining high temperatures, high humidity and high rainfall throughout the year. The average temperature in Malaysia throughout the year is 35 °C (95 °F), and the average rainfall throughout the year is high at 250 cm (98in) per year. 
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